Refund and Exchange Policy
You may request a return or exchange if the received product is defective or incorrect by contacting us within 14 days of delivery.
The product must be unused and remain in its original condition and packaging. Opened or used personal-care products cannot be returned for hygiene and safety reasons unless they have a clear defect.
We review each request first, then explain the exchange or refund steps and any delivery costs based on the reason for the request.
The product must be unused and remain in its original condition and packaging. Opened or used personal-care products cannot be returned for hygiene and safety reasons unless they have a clear defect.
We review each request first, then explain the exchange or refund steps and any delivery costs based on the reason for the request.